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Vendor view · DisputeFlow

Decision & Pilot Terms

Assessment findings and next steps, what outcomes mean and what a completed record looks like.

Evaluation
CE 3.0 Chargeback Automation
Evidence source
Illustrative sample, not measured
Example
EX-DF-01 · Sample assessment
Date
2026-10-14
Software version
Not recorded
Locked criteria
6 · c09a3fd84133…

Fictional completed assessment of “DisputeFlow”, with invented batch-level figures. The 24-case reference rehearsal is a separate measurement, not the source of these percentages.

Verdict

Conditional Fit

Deal-breakers

2 of 2 met

Criteria

4 of 6 met

Remaining gaps (2)

Every deal-breaker is met. The remaining gaps are disclosed as conditions rather than ending the deal.

  • Conditionp95 decision latency912 ms · target ≤ 800 ms
  • ConditionHuman escalation routing accuracy93.1% · target ≥ 95%

Recommended next step

Agree how the pilot covers each condition, for example a human review step or a fix date with a re-test.

Decision still required from the buyer

Whether the conditions are acceptable, and whether the pilot should test them directly.

Way forward

The findings stay unchanged. Use this simulated workflow to propose how a pilot could address the remaining gaps.

Simulation · EX-DF-01Planning status:Draft proposals · Not submitted· Verdict stays Conditional Fit

Criterion-level findings

Evidence source: Illustrative sample, not measured.

CriterionAgreed targetObservedStatus
CE 3.0 eligibility accuracydeal-breaker≥ 98%98.6%Pass
PII redaction recalldeal-breaker≥ 99.5%99.7%Pass
p95 decision latency≤ 800 ms912 msConditional
Throughput≥ 150 cases/min171 cases/minPass
Human escalation routing accuracy≥ 95%93.1%Conditional
Error rate≤ 1%0.4%Pass

Use this in your next deal

Published results collect on your public vendor profile. Each one shows performance within its recorded scope; it is not a buyer endorsement. The profile never shows a buyer's criteria or notes.

In a real deal this unlocks only if the buyer publishes your counted result.

Your verified deal record Locked

If the buyer publishes your counted result, you can reuse it on the next deal within its recorded scope. The public record shows verdict, fingerprints, case count and date. Never the buyer's criteria or private notes.

Trydence Verified · DisputeFlow

Buyer-locked criteria · independently executed

In a real evaluation this unlocks only if the buyer publishes a counted result. Preview rehearsals never unlock it.

The buyer's committee memos stay private to the buyer.